Refund policy
DOMESTIC CUSTOMERS
I gladly accept returns and exchanges on items that are: Not as listed or damaged in delivery. I can not offer refunds on lost or stolen packages, this will have to be done through postal insurance.
Please contact me within: 14 days of delivery with photos of damaged goods
Ship items back within: 30 days of delivery
I do not accept cancellations
But please contact me if you have any problems with your order.
The following items can not be returned or exchanged
- Custom or personalized orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I do not offer returns on lost or stolen packages (we can file a claim with the postal service). If a package is damaged by the post during shipping, I will file an insurance claim and issue a return once the product is returned to me.
INTERNATIONAL CUSTOMERS
No returns, exchanges or refunds. If an item is damaged during shipping, you will be responsible for filing an insurance claim with your country of origin. Unfortunately once a package leaves the US I have little control. I can not offer refunds on lost or stolen packages, this will have to be done through postal insurance.
